National Relay Service

Acronym: 
NRS

The National Relay Service (NRS) is a phone solution for people who are deaf, hearing-impaired or speech-impaired. It is also available to anyone who wants to ring a person with a hearing or speech impairment. For more information, contact the Helpdesk.

Contact
Contact name: 
Helpdesk
Phone 1: 
1800 555 660 (voice)
Phone 2: 
0416 001 350
Fax: 
1800 555 690
Text Telephone Number: 
1800 555 630
Address
Postal Address: 
88 Darling St
Balmain East
2041
Access
Access facilities: 
Education and Information Officers provide free training in person at your home or over the phone
Opening hours: 
Helpdesk: 9am to 5pm Monday to Friday (Sydney time); Relay call centre: 24 hours a day, 7 days a week
Disabilities: 
Deafness, hearing impairment, speech impairment, complex communication needs
Service details
Fees: 
No additional cost - just pay the cost of a local call to connect to the NRS
Area: 
National
Clients: 
Any person who is deaf or has a hearing or speech impairment may use the NRS;
Funding: 
An Australian Government initiative funded by a levy on eligible telecommunications companies
Publications: 
Interface
Resources: 
Communication service, TTY relay service, Speak and Listen service

Disclaimer

Nican highly recommends contacting accommodation facilities prior to booking to ensure they meet your specific requirements. Unfortunately we cannot guarantee the accuracy of the information on our website as we are unable to verify all information supplied to us.