PASSING-(A Tool For Analyzing Service Quality According to Social Role Valorization Criteria)

Event date: 
29 October 2012 to 2 November 2012
99 Studley Park Rd
3101 Kew , VIC

This event includes visits to two human services; interviews and conversations with both the people who receive the service and those who provide the service. Following each study visit, you will use rigorous discussion and evaluation to analyse the impact of the service on the lives of the people who receive a service. This helps participants to appreciate in greater depth the reality of issues involved in trying to support people to acquire socially valued roles in community life.

To help with this process, the tool, PASSING (A Tool For Analyzing Service Quality According to Social Role Valorization Criteria Criteria: Ratings Manual 3rd (Revised) Edition, Wolf Wolfensberger and Susan Thomas 2007), will be used as a guide. This event can broaden people‟s knowledge by allowing them to visit different types of services for people with different types of needs, and observing the universality of some issues. It can also serve to renew and re-focus people‟s commitments.

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